Call us on
1300 345 345
Our customer service line is available 24/7.
Business hours are Monday to Friday from 8.30am to 4.30pm (excluding Public Holidays), during which time you will be able to receive assistance across our range of services and office locations.
Please note: Payments are only possible at Council offices from 8.30am to 4pm.
Calls received outside of business hours are answered by our after hours service. Urgent or emergency calls will be passed to the relevant department or team, and non-urgent calls will be responded to during business hours.
Please ensure you provide our after-hours call centre staff with a contact phone number so that our emergency call-out staff can contact you to clarify information or advise that they have addressed the issue.