Food Safety Complaints

Local councils inspect most types of retail food business and take food safety complaints about them.

Complaint Types 

• Suspected food poisoning
• Unhygienic or incorrect food handling, storage. transport or preparation
• Foreign matter in food 
• Allergens not listed in ingredients 
• Misleading or incomplete labeling
• Spoilage 
• Unsuitable or unsafe ingredients
• Unlicensed sale or serving of food

 

Council may not be able to investigate complaints where:

• They are not about the sale of food
• Insufficient detail is provided
• They are vengeful and not in good faith 

 

To lodge a complaint 

Complaints should be lodged in writing. The author should provide a name and contact details so that Officers may seek additional information.

Complaints can be emailed to council@snowymonaro.nsw.gov.au, posted or dropped into one of our offices.

See our contact details here.