Results released from 2024 Snowy Monaro Community Satisfaction Survey

Published on 29 January 2025

Snowy Monaro Regional Council today announced the release of its 2024 Community Satisfaction Survey results, marking the fourth consecutive year for the project which provides invaluable community feedback to benchmark Council’s performance and guide the organisation’s future strategic direction.

The comprehensive survey results, available now on Council's website, provide insight into community priorities and satisfaction levels across Council services and operations.

Conducted between late October and early November last year, the 2024 survey highlights several key focus areas for the Snowy Monaro community. Road infrastructure remains residents’ top priority, with the need to find the right balance between development and community needs, and Council leadership and governance rounding out respondents’ top three priority areas.

‘This yearly survey helps us understand what matters most to our community. Where we’re getting things right, and importantly, where we need to do better,’ said Mayor Chris Hanna.

‘The importance of services has remained pretty stable over the four years that the survey has been running. We know we’ve got more work to do, and these results will play a big role in informing our planning and priorities.’

The survey, conducted by Taverner Research Group, is designed and conducted using industry standard methodology that ensures the results are an accurate representation of local community sentiment.

‘We encourage everyone to head to Council's website to read through the detailed survey findings,’ said Mayor Hanna.

The complete survey results and the accompanying report is now on the Snowy Monaro Regional Council website. Visit https://qrco.de/SMRC-IPR to access the 2024 Community Satisfaction Survey.

For further information, please contact Snowy Monaro Regional Council at council@snowymonaro.nsw.gov.au or call 1300 345 345.